Refund information for DueKit pricing

You can review pricing today, but you cannot complete a live purchase from the current public page. If paid plans open later, this page should update at the same time as the payment flow.

• Pricing is visible today, but checkout is not live.
• The public pricing page should not make anyone think a charge will happen immediately.
• If paid plans open later, this refund page should stay easy to reach before any charge or credit use happens.

• Future checkout pages should explain what can be refunded, who handles payment, and how to contact support.
• Refund wording should stay conservative and should not promise instant approval or guaranteed outcomes.
• Refund, chargeback, reconciliation, and rollback handling should be current before paid CTAs reopen.

• Questions about pricing, expectations, or future paid access should go through the shared support inbox first.
• If a payment vendor or merchant-of-record is added later, the support path should clearly explain who handles what.
• Material changes to payment or refund handling should update this page before the new behavior goes live.

• This page does not create a live payment promise while pricing remains a preview.
• It does not replace formal merchant, vendor, or jurisdiction-specific refund terms that may be required if live checkout is later enabled.
• If the paid posture changes, review this page together with pricing and the live payment flow.